Privacy Policy
Effective Date: 5/22/2025
1. Introduction
New Hampshire CPR, LLC ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website, register for services, or communicate with us—including via email, phone, or SMS.
By registering for any service, class, event, or offering on our website, or by contacting us through any method (website forms, email, phone, SMS, or social media), you give your explicit consent to receive communications from us, including emails, phone calls, and text messages related to your inquiry, registration, or service.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, contact details, payment information, and other data you voluntarily provide.
- Usage Data: IP address, browser type, device information, referring URLs, and website interaction data.
- Mobile Information (SMS): When you opt in to receive SMS messages from us, we may collect:
- Your phone number
- Consent to receive SMS messages
- Your messaging preferences and history
- Your email and basic contact information
3. How We Collect Your Information
We may collect your information in the following ways:
- Directly: Through forms, sign-ups, communication, or registration.
- Automatically: Through your interaction with our website or digital content.
4. How We Use Your Information
Your information is used to:
- Provide, maintain, and improve our services
- Process payments and fulfill requests
- Communicate essential service-related updates
- Send you SMS messages for customer care messages (if opted in)
- Ensure compliance with legal requirements
- Operate and support our business operations
We do not share mobile/SMS opt-in data or phone numbers with third parties or affiliates for marketing purposes.
5. SMS Messaging Service & Compliance
Consent and Purpose
By providing your phone number, you consent to receive customer care messages from New Hampshire CPR, LLC via SMS. These messages are sent solely in response to your inquiry, registration, or service-related needs.
Messages may include updates or follow-ups necessary to support your current or upcoming interaction with New Hampshire CPR, LLC (e.g., confirming a class registration, answering questions, or responding to a request).
Message Frequency
Message frequency may vary. On average, you may receive 1–2 customer care messages per month. New Hampshire CPR, LLC reserves the right to adjust frequency as needed to provide timely support. We and mobile carriers are not responsible for delayed or undelivered messages.
Message and Data Rates
Standard message and data rates may apply according to your mobile carrier’s plan.
Privacy
Your SMS-related data will be handled in accordance with our Privacy Policy. For full details, visit:
https://www.nhcpr.com/index.php?option=com_content&view=article&id=89&Itemid=1343
Opt-Out Instructions
You may opt out of SMS messages at any time by replying STOP. You will receive a final confirmation that your request has been processed.
Help & Support
Text HELP for assistance or contact us at
Liability
We are not responsible for charges, delivery delays, or message failures caused by your mobile carrier or third-party platforms.
6. Data Sharing and Security
We are committed to protecting your privacy. Your personal data will not be transferred, shared, or disclosed to any external organizations under any circumstances. All information remains strictly confidential and is used solely for the purposes described in this policy.
We do not sell or rent your personal data. We may share information only:
- To comply with legal obligations
- With service providers (e.g., for payment processing or customer support) under strict confidentiality
- In a business transfer, such as a merger or acquisition, under equivalent privacy terms
We enforce strong access controls and conduct regular security audits.
7. Your Rights and Choices
- Opt-Out: Unsubscribe from emails via the provided link, or text STOP to any SMS.
- Data Access & Deletion: Contact us to request access, correction, or deletion of your data.
- Cookies: You can manage cookie preferences through your browser settings.
8. Data Retention
We retain personal information only as long as necessary for operational, legal, or security reasons. Once data is no longer needed, it is securely deleted.
9. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of these third-party sites. Please review their policies before providing any personal information.
10. Updates to This Policy
We may update this policy periodically. Any changes will be posted with a new Effective Date. Continued use of our services after updates indicates acceptance of the revised policy.
11. Contact Us
For any questions about this Privacy Policy or your personal information, please contact us:
New Hampshire CPR, LLC
Website: www.nhcpr.com
Email:
Business Address: 9 Cedarwood Dr, Unit 12, Bedford, NH 03110
SMS Support: Text HELP to 603-668-5360